Open, honest and transparent communication is the foundation of our work, and something we’re very passionate about.
You can be sure that as members of WOM UK, we support and adhere to its Code of Ethics based on:
Trust – Yes, we want to be your agency, but our relationships go much further. We want to be an extension of your team, encouraging just as much trust and faith as you would have in a co-worker
Integrity – We will always be transparent in our communications both with you and on behalf of you
Respect – Onlinefire’s team is well-respected in the social media scene. We’re constantly out there learning about ‘the next big thing’ and how it can be used to benefit our clients
Honesty – Goes along with integrity, really. We believe that there’s no such thing as a negative opinion – only an opportunity to change minds
Responsibility – Any PR practitioner has a responsibility to represent their client as well as the consumer. We work with both to help make sure the lines of communication are open and honest
Privacy – In the online world, privacy is a huge concern. If there’s a blogger or journalist who doesn’t want to hear from us, we’ll respect their wishes. We operate on a strictly no-spam policy, instead making sure that everyone we talk to has opted in to our communication
